Effective Date: 16/07/2025

 

At Mano’s Auto Detailing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online, in person, or through our digital marketing platforms.

 

1. What Information We Collect

We may collect the following personal information when you submit a booking, fill out a form, or contact us:

 

Full name

 

Email address

 

Phone number

 

Vehicle type or preferences

 

Location or suburb (for service targeting)

 

2. How We Use Your Information

Your personal information is used for the following purposes:

 

To respond to your inquiries or booking requests

 

To schedule and confirm detailing appointments

 

To provide quotes or follow-up information

 

To send you important updates, promotions, or service reminders (only with consent)

 

We do not sell, rent, or share your information with third parties for marketing purposes.

 

3. How Your Information is Stored and Protected

We take your privacy seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

 

Information submitted through our website or forms is stored securely

 

Only authorized team members have access to client data

 

All communication tools used (e.g., Meta lead forms, WhatsApp) follow platform-level security standards

 

4. Your Rights

You have the right to:

 

Request access to your personal information

 

Correct or update your details

 

Ask us to delete your information from our records

 

Opt out of any marketing communications at any time

 

To exercise your rights, please contact us at:

Email: manosautodetailing@gmail.com 

Phone Number: 072 067 1481

 

5. Compliance with POPIA

We comply with the Protection of Personal Information Act (POPIA) in South Africa and are committed to handling your data responsibly and lawfully.

 

6. Updates to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on our website or upon request.